Privacy Policy – [Dental Square] Dental Clinic, Oman
Effective Date: [June 2025]
At [Dental Square], we are committed to protecting your personal data and safeguarding your privacy in accordance with the applicable laws of the Sultanate of Oman and ethical standards of healthcare practice.
1. Information We Collect
We may collect the following types of information when you visit our clinic, book an appointment, or use our website or social media platforms:
- Personal Identification Data: Full name, ID/passport number, date of birth, nationality.
- Contact Information: Phone number, email address, physical address.
- Health Information: Medical history, dental records, X-rays, prescriptions, test results, allergies, and treatment plans.
- Payment & Billing Information: Insurance details, payment history, and transaction data.
- Digital Data: When visiting our website, we may collect IP address, browser type, device information, and cookies for analytical purposes.
2. How We Use Your Information
Your information is used strictly for purposes related to your care and clinic operations, including:
- Scheduling and managing appointments
- Diagnosing and treating your dental conditions
- Coordinating with insurance providers
- Improving our services and operations
- Sending appointment reminders, follow-ups, and important updates
- Legal or regulatory reporting as required by Omani authorities
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information only:
- With other healthcare professionals involved in your care (with your consent)
- With insurance companies for claims processing
- With government authorities if required by law or for public health safety
- With authorized third-party service providers (e.g., IT support) who help us manage our systems securely
All third parties are contractually obligated to handle your data confidentially and securely.
4. Data Security
We implement strict administrative, physical, and technical safeguards to ensure the confidentiality and security of your data, including:
- Encrypted patient management software
- Secure storage for physical records
- Access controls for authorized personnel only
5. Your Rights
As a patient, you have the right to:
- Access your medical records
- Request correction of inaccurate or incomplete data
- Withdraw consent where applicable
- File a complaint if you believe your data has been mishandled
6. Data Retention
We retain your personal and health data only for as long as necessary for legal, clinical, and operational purposes, as required by Omani law and medical ethics guidelines.
7. Website & Cookies
Our website may use cookies to enhance user experience. You can adjust your browser settings to refuse cookies, though this may limit site functionality.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website and available at our clinic.
9. Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please contact us:[Dental Square] Dental Clinic
[Muscat, Bawshar, South Ghubrah]
Phone: [+96893336357]
Email: [dentalsqareom@gmail.com]